coronavirus on the front lines

18 Apr 2020

Coronavirus: Workers on the front lines must be protected


As billions of people shelter inside their homes, trying to avoid exposure to the COVID-19 pandemic, many workers on the front lines do not have the same privilege. Governments around the world consider their work to be essential. It is a sound decision, given that they’re delivering food and packages, stocking grocery store shelves and operating public transit. Often, they do that around the clock.

Shipping companies as FedEx, TNT, DHL, and the other Postal Service also are “critical infrastructure”. The governments treat them similarly. Therefore, they do not have to shut down. Shipping companies say they are following the Centers for Disease Control and World Health Organization guidelines. The companies also instituted contactless customer deliveries.

coronavirus on the front lines
Understand why coronavirus on the front lines must be protected. (Source: BBC)

Why workers on the front lines must be protected more than ever

Uncountable grocery store workers around the world have also been deemed critical. Grocery store employees come into contact with high volumes of people daily, and supermarkets around are now sanitizing stores hourly. The cleaning process includes shopping carts, freezer doors, and even credit card pin pads. Now some institutions have special hours for shoppers over the age of 60, one of the highest risk groups. 

For those who aren’t venturing into grocery stores, on-demand food delivery services are lifelines. Most companies perceived a 50% increase in demand just in the last week. It’s risky coming outside every day to do your job. However, many workers on the front lines feel like a superhero in a sense, saving the world from coronavirus.

The outbreak of coronavirus is pushing people to buy their groceries online. This is a development that could have a lasting effect on the supermarket industry. But, with shoppers stuck in their homes in the wake of the virus, online grocery shopping is exploding. 

The crush of demand


Yet the crush of demand in the wake of coronavirus has overwhelmed grocers’ delivery and pickup networks. It causes long waits, cancellations, and outages in some countries. The surge in online grocery orders is causing operational difficulties. Grocers are scrambling to adjust and hiring workers to keep up.

Delivery slots permitting, a home drop is less risky than a trip to a supermarket as you will avoid other shoppers. The risk of contamination is still possible considering the surface of any food or package, or from the delivery driver. Coronavirus “may hasten the adoption” of online delivery and pickup, touching off long-term challenges for smaller chains earlier than expected.

While billions of people continue to show up to work, at least virtually, the virus continues to spread at a rapid rate. Nowadays, The United States, Italy and Spain already overtook China as the nations with the most confirmed cases. Workers on the front lines are so important that must be protected from coronavirus and also avoid contaminate others.